Refund policy

Last updated: 16 October 2026

The free trial costs nothing. Paid months are not refundable, except where the law requires a refund or we made a billing error. Send refund requests to info@mujeebly.com within 14 days of the charge.

1. Free trial

The trial is free and no payment card is needed to start it, so there is nothing to refund. You are only charged if you choose a paid plan.

2. Monthly subscriptions

Paid plans are billed monthly in advance. Once a billing period has started, the payment for that period is non-refundable, except where a refund is required by applicable law or in the case of a billing error.

3. Billing errors

We will refund charges that were made in error, for example:

• you were charged twice for the same period;
• you were charged after you had cancelled;
• you were charged an amount different from the price of your plan.

4. How to request a refund

Email info@mujeebly.com within 14 days of the charge, from your account email if possible, and include:

• the email address on the account;
• the date and amount of the charge;
• a short description of the problem.

We will reply within 5 business days. Approved refunds are returned to the original payment method through Tap Payments. How long it takes to appear depends on your bank or card issuer.

5. Cancelling

You can cancel at any time. Your access continues until the end of the period you have paid for, and you won’t be charged again. We don’t give partial refunds for unused time in a billing period.

6. Contact

Billing and refund questions: info@mujeebly.com.